Template Name:
Tech support engineer
Subject:
Hiring of Technical support engineer with 2-3 years experience at Jungpura Extension, New Delhi 110014
From:
varun.osg777@gmail.com
Experience:
2 – 7 yr(s).
Salary:
1 – 3 Lac(s)
Location:
Not Mentioned
Message:
Hiring of Technical support engineer with 2-3 years experience at Jungpura Extension, New Delhi 110014
About Company:-Its a well reputed 11 years old privet limited and iso certified company
Founded in 2006, is one of the worlds leading solutions providers for the Pay-Tv industry. With offices in over 14 locations worldwide and headquartered in Singapore, its specializes in creating flexible and powerful solutions to secure content.
Position:- Technical Support Engineer
Qualification:-BE/B.Tech in Electronics & Communication/Information Technology/Computer Engineering/Computer Science
Experience:-v2-3 YEARS
Location:- Jungpura Extension, New Delhi 110014
Salary Package:- 25k to 35k
Job Description:
- CAS, STB, DRM & middleware.
- Preferred only MALE Candidate**
- Must Have Very Good English communication skill**
- Must be leave in Delhi/NCR**
- Role:- Technical Support Engineer
- Experience: 2-3 years
Job Skill : Technical Support & Testing Digital head-end, STB, CAS & SMS.
Roles and Responsibilities:
- TSE will be responsible to provide remote and onsite support to clients
- TSEs should have the ability to handle multiple tasks simultaneously.
- Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and calls
- Responsible for responding to customers in an efficient and professional manner.
- Handles and resolves technical queries; identifies and escalates accordingly.
- Meets expectations regarding productivity as defined by the process or manager.
- Escalates necessary cases to the right level within the defined LOB (Line Of Business)
- Ensures compliance with all company and departmental policies, procedures, and Guidelines.
- May be required to perform other tasks as requested, assigned, or directed
- Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels
- Flexibility to work extended hours
Interview Date: – After resume shortlisted
Interested candidates send their updated resume at varun.osg777@gmail.com then call me fast on 9266662009
Regards,
Varun Mittal [Hr. Dept.]
Email Id: – Varun.osg777@gmail.com